Promoting Positive “Groceryplace” Culture

“The foundation of how we grow our business is deeply rooted in workplace culture.”

In a retail business like grocery, Jeffrey Proulx’s perspective has never been truer. From work productivity performance to employee retention, a properly managed workplace culture affects all areas of a business.

Jeffrey Proulx, independent owner and operator of nine Save A Lot store locations in New York, understands that cultivating a strong workplace culture in each store lies in leading by example, establishing trust and transparency, and getting to know your staff as people.

Lead by Example

In his leadership role as a store owner, Jeffrey sets the tone through his own actions. He believes positivity is contagious – if he treats his team with appreciation and respect, they will treat customers the same, and the business will grow. This cycle has been particularly evident over the last few months of COVID-19, as this approach with employees has led to positive feedback from customers about how the stores were handling the crisis. During this difficult time period, Jeffrey saw his stores make positive gains with an increased revenue of 10%. As the grocery industry emerged as an essential business, Jeffrey’s stores have been a shining example of operating successfully.

Establish Trust and Transparency

Trust and transparency go a long way when working in a hectic and everchanging industry. Jeffrey begins with transparency every day, directing each store manager to start the day off with a team meeting that gives staff a play-by-play of the day and sets expectations. With this routine, Jeffrey decreases daily employee anxiety thanks to team organization. Beyond the walls of his Save A Lot store locations, Jeffrey develops trusting relationships with Save A Lot’s Distribution Centers and vendors. For example, if a Distribution Center accidentally delivers more than ordered, Jeffrey lets them know and offers to pay the difference. This type of honesty builds trust if ever the Distribution Center’s deliveries are short, he can request credit without any hesitations.

Get to Know Your Staff – As People

After years of managing several staffs as a store owner, Jeffrey understands the crucial difference of getting to know staff and understanding staff as people. Whether it’s a store manager or new part-time cashier, Jeffrey makes a concerted effort to know each and every employee on a personal level. That means taking time out of the week to have conversation, but also promoting a work-life balance. If an employee requests leaving an hour early for their child’s soccer game, Jeffrey builds a rapport so there’s no hesitation to allow the early clock-out. If employees are treated with dignity as people, the employee turnover rate will benefit – in Jeffrey’s stores, the average tenure of managers is around ten years.

For first-time business owners in the grocery space, Jeffrey encourages leaders to make mistakes. There will be many instances where there are wrong decisions, but it’s important for store owners to remain levelheaded and learn from them in order to grow as a store owner and a business as a whole.

Jeffrey Proulx successfully owns nine Save A Lot store locations and has been a retail partner for over two decades. He currently resides in New York with his two sons, and enjoys playing hockey, golfing and boating in his spare time.

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Minnesota

  • No Current Locations

Florida

Distribution Center

Plant City D.C., 4003 Amberjack Boulevard, Plant City, FL 33566

  • Apopka
  • Arcadia
  • Archer
  • Auburndale
  • Avon Park
  • Bartow
  • Bayonet Point
  • Belleview
  • Bradenton
  • Bronson
  • Brooksville
  • Chiefland
  • Clearwater
  • Clermont
  • Clewiston
  • Crescent City
  • Cross City
  • Crystal River
  • Dade City
  • Daytona Beach
  • Deland
  • Deltona
  • Dunedin
  • Dunnellon
  • Eustis
  • Fort Pierce
  • Frostproof
  • Ft Myers
  • Ft Pierce
  • Gainesville
  • Gulfport
  • Haines City
  • Holiday
  • Holly Hill
  • Hollywood
  • Hudson
  • Inverness
  • Jacksonville
  • Kenneth City
  • Kissimmee
  • Labelle
  • Lake City
  • Lake Placid
  • Lake Wales
  • Lakeland
  • Largo
  • Leesburg
  • Lehigh Acres
  • Live Oak
  • Longwood
  • MacClenny
  • N Fort Myers
  • NORTH PORT
  • New Port Richey
  • New Smyrna Beach
  • Ocala
  • Orlando
  • Pahokee
  • Palatka
  • Palm Bay
  • Perry
  • Plant City
  • Port Orange
  • Port Richey
  • Riverview
  • Sanford
  • Sarasota
  • Sebring
  • Seffner
  • Seminole
  • Spring Hill
  • St Augustine
  • St Cloud
  • St Petersburg
  • Starke
  • Sun City
  • Tallahassee
  • Tampa
  • Temple Terrace
  • Titusville
  • Umatilla
  • Wauchula
  • Wildwood
  • Winter Garden
  • Winter Haven
  • Zephyrhills

New York

Distribution Center

Coxsackie D.C., 1 Van Bergen Street, West Coxsackie, NY 12192

  • Potsdam
  • Bath
  • North Collins
  • Rome
  • Johnson City
  • Gouverneur
  • Ontario
  • Lancaster
  • Albion
  • Canton
  • Tupper Lake
  • Dansville
  • Gloversville
  • LeRoy
  • Newburgh
  • Cheektowaga
  • Buffalo
  • Ogdensburg
  • Plattsburgh
  • Fort Plain
  • Watertown
  • North Tonawanda
  • Cortland
  • Port Jervis
  • Lackawanna
  • Albany
  • Hornell
  • Alden
  • Blasdell
  • Jamestown
  • Silver Creek
  • Dunkirk
  • Rochester
  • Chaffee
  • Peekskill
  • Newark
  • Warsaw
  • Batavia
  • Fulton
  • West Seneca
  • Hamburg
  • Elmira
  • Niagara Falls
  • Kenmore
  • Wellsville
  • Salamanca
  • Troy
  • Lakewood
  • Syracuse
  • Oneida
  • Rotterdam

Vermont

  • No Current Locations

New Hampshire

  • No Current Locations

Ohio

Distribution Center

Austinburg D.C., 2692 Sidley Court, Austinburg, OH 44010

  • Peekskill
  • Newark
  • Warsaw
  • Batavia
  • Fulton
  • West Seneca
  • Hamburg
  • Elmira
  • Niagara Falls
  • Kenmore
  • Wellsville
  • Salamanca
  • Troy
  • Lakewood
  • Syracuse
  • Oneida
  • Rotterdam
  • Sandusky
  • Pomeroy
  • Hubbard
  • Zanesville
  • Springfield
  • Fostoria
  • Eastlake
  • Rogers
  • Streetsboro
  • Parma
  • Canton
  • Caldwell
  • Mansfield
  • Chillicothe
  • Peebles
  • Greenfield
  • Euclid
  • Shelby
  • Painesville
  • Kenton
  • Bethel
  • Conneaut
  • Wooster
  • Stow
  • Cleveland Heights
  • West Union
  • Athens
  • Wadsworth
  • Ashland
  • Brunswick
  • Orrville
  • Alliance
  • Akron
  • Struthers
  • North Randall
  • Reynoldsburg
  • Salem
  • Lima
  • Lancaster
  • Tallmadge
  • Elyria
  • Uhrichsville
  • Middlefield
  • Barberton
  • Upper Sandusky
  • Dayton
  • Youngstown
  • Cleveland
  • McConnelsville
  • North Olmsted
  • Massillon
  • Middletown
  • Portsmouth
  • Whitehall
  • Amherst
  • Barnesville
  • Parma Heights
  • Ashtabula

Virginia

  • Hopewell
  • Norfolk
  • Hampton
  • Richmond
  • Petersburg
  • Mt Jackson

Iowa

  • Cedar Rapids
  • Sioux City

South Carolina

  • West Union
  • Laurens
  • Pickens
  • Union
  • Goose Creek
  • North Charleston
  • Anderson

Oklahoma

  • Ardmore
  • Shawnee
  • Tulsa
  • Holdenville
  • McAlester
  • Tahlequah
  • Idabel
  • Weatherford

Mississippi

  • Clarksdale
  • Jackson
  • Gulfport
  • Brookhaven
  • Pascagoula
  • Batesville
  • Canton
  • Meridian
  • Yazoo City
  • Greenwood
  • Pearl
  • Westpoint
  • Houston

Maryland

Distribution Center

Williamsport D.C., 9822 Prosperity Lane, Williamsport, MD 21795

  • Bladensburg
  • Temple Hills
  • Brooklyn Park
  • Oxon Hill
  • Greensboro
  • Cumberland
  • Dundalk
  • Salisbury
  • Seat Pleasant
  • Frostburg
  • Hancock
  • Hagerstown
  • Baltimore
  • Arbutus
  • Forestville

Delaware

  • Seaford
  • Millsboro
  • Wilmington
  • Claymont
  • New Castle

Texas

Distribution Center

Fort Worth D.C., 1201 John Burgess Drive, Fort Worth, TX 75050

  • Dallas
  • Texarkana
  • Mineral Wells
  • Ft Worth
  • Athens
  • Paris
  • Sherman

Maine

  • Lewiston
  • Portland
  • Caribou
  • South Paris
  • Waterville
  • Presque Isle
  • Farmington

Connecticut

  • Meriden
  • Hamden
  • Hartford
  • Waterbury
  • Bridgeport

West Virginia

  • Keyser
  • Warwood
  • Wayne
  • Summersville
  • Welch
  • Cross Lanes
  • Martinsburg
  • Kenova
  • Scott Depot
  • Fairmont
  • Elkins
  • Hinton
  • E Huntington
  • Pineville
  • Cedar Grove
  • Beckley
  • New Martinsville
  • Parkersburg
  • Huntington
  • Pennsboro
  • Kingwood
  • Charles Town
  • Sissonville
  • Danville
  • Clendenin

Tennessee

Distribution Center

Humboldt - D.C., 235 Highway 45 West, Humboldt, TN 38343

  • Milan
  • McKenzie
  • Dickson
  • Fayetteville
  • Parsons
  • Knoxville
  • McMinnville
  • Athens
  • Red Bank
  • Chattanooga
  • East Ridge
  • Dunlap
  • Greeneville
  • Oneida
  • Dayton
  • Cleveland
  • Sweetwater
  • Wartburg
  • Hixson
  • LaFollette
  • Sparta
  • Union City
  • Smithville
  • Columbia
  • Savannah
  • Covington
  • Madisonville
  • Tracy City
  • Rogersville
  • Woodbury
  • Nashville
  • Decherd
  • Jamestown
  • Crossville
  • Lafayette
  • Lawrenceburg
  • Celina
  • Manchester
  • Gainesboro
  • Gallatin
  • Elizabethton
  • Livingston
  • Monterey
  • Tennessee Ridge
  • Memphis
  • Brownsville
  • Lexington
  • Jackson
  • Lavergne
  • Carthage
  • Spencer
  • Madison
  • Tellico Plains
  • Dyersburg
  • Millington
  • Centerville
  • Murfreesboro
  • Cookeville
  • Whitwell
  • Pikeville

Pennsylvania

  • McConnellsburg
  • Perryopolis
  • Lancaster
  • Sharon
  • Bradford
  • Chambersburg
  • Erie
  • Kane
  • York
  • Reading
  • Lock Haven
  • Altoona
  • Waynesboro
  • Upper Darby
  • Beaver Falls
  • Brookhaven
  • Butler
  • Corry
  • Mt Pleasant
  • Cheltenham
  • St Marys
  • Bedford
  • Johnstown
  • Pittsburgh
  • Darby
  • Harrisburg
  • Wilkes Barre
  • Titusville
  • Uniontown
  • Lebanon
  • North Versailles
  • Millsboro
  • Philadelphia
  • Franklin
  • Meadville
  • Norristown
  • New Castle
  • Tyrone
  • Clearfield
  • South Williamsport
  • Folcroft
  • Du Bois

New Jersey

  • Bridgeton
  • Lindenwold
  • Hamilton
  • Atlantic City
  • Pennsville
  • Newark
  • Hillside
  • Ewing
  • Camden
  • Pennsauke
  • Orange
  • Paulsboro

Michigan

Distribution Center

St. Johns D.C., 1701 Technical Drive, St. Johns, MI 48879

  • Rockwood
  • Bay City
  • Rogers City
  • Flint
  • Pontiac
  • Kalamazoo
  • Benzonia
  • Ypsilanti
  • Caro
  • Traverse City
  • Gladwin
  • Battle Creek
  • Harrison
  • East Jordan
  • Taylor
  • Grayling
  • Houghton Lake
  • Benton Harbor
  • Muskegon
  • Holland
  • Newaygo
  • Alpena
  • Clare
  • Baldwin
  • Cadillac
  • Stanton
  • Belding
  • Sault Sainte Marie
  • Grand Rapids
  • Lincoln Park
  • Dowagiac
  • Detroit
  • Jackson
  • West Branch
  • Corunna
  • Marshall
  • Mt Morris
  • Manistee
  • East Tawas
  • Parchment
  • Saginaw
  • Cedar Springs
  • Cheboygan
  • Paw Paw
  • Port Huron
  • Cutlerville
  • Westland
  • Highland

Lousiana

Distribution Center

Hammond D.C., 11077 Hwy 190 West, Hammond, LA 70404

  • Baton Rouge
  • Minden
  • Kenner
  • Chalmette
  • Hammond
  • Gretna
  • Franklinton
  • Metairie
  • Houma
  • DeRidder
  • New Orleans

Indiana

Distribution Center

Muncie D. C ., 2301 North Priority Way, Yorktown, IN 47396

  • Clinton
  • Linton
  • Connersville
  • Washington
  • Hammond
  • Richmond
  • Kouts
  • Rensselaer
  • Vincennes
  • Merrillville
  • Grabill
  • Rochester
  • Kokomo
  • Valparaiso
  • Scottsburg
  • Terre Haute
  • S Bend
  • Elkhart
  • Union City
  • Rushville
  • Jeffersonville
  • Roselawn
  • Brazil
  • Peru
  • Wheatfield
  • Spencer
  • Hartford City
  • Fort Wayne
  • Indianapolis
  • Princeton
  • Michigan City
  • Delphi
  • Brookville
  • Sullivan
  • Knox
  • Topeka

Georgia

  • Macon
  • Elberton
  • Vidalia
  • Statesboro
  • Cairo
  • Moultrie
  • Tifton
  • Valdosta
  • Cordele
  • Americus
  • Columbus
  • Dalton
  • Brunswick
  • Ft Olgethorpe
  • Blairsville
  • Douglas

Colorado

  • Colorado Springs
  • Denver
  • Longmont
  • Northglenn
  • Westminster
  • Aurora
  • Commerce City
  • Greeley
  • Pueblo
  • Thornton

Wisconsin

Distribution Center

Edgerton D.C., 200 Interstate Boulevard, Edgerton, WI 53534

  • Racine
  • Milwaukee
  • Amery
  • Fond du Lac
  • West Allis
  • Green Bay
  • Stevens Point
  • Keshena

North Carolina

Distribution Center

Lexington Distribution Center, 133 Lexington Parkway, Lexington, NC 27295

  • Wilson
  • Rockingham
  • Roanoke Rapids
  • Greensboro
  • Sanford
  • Kannapolis
  • Charlotte
  • Durham
  • Eden
  • Greenville
  • Murphy
  • Gastonia

Massachusetts

  • Holyoke
  • Springfield
  • Indian Orchard
  • New Bedford

Illinois

Distribution Center

Granite City, #29 West Gateway Commerce Center Dr., Edwardsville, IL 62025

  • La Salle
  • East St Louis
  • Granite City
  • Chicago
  • Galesburg
  • Richton Park
  • Peoria Heights
  • Midlothian
  • Pittsfield
  • Paris
  • Urbana
  • Auburn
  • Rockford
  • Rock Falls
  • Pinckneyville
  • Carbondale
  • Danville
  • Springfield
  • Alton
  • Clinton
  • Belleville
  • Du Quoin
  • Effingham
  • Waukegan
  • Pekin
  • Quincy
  • Beardstown
  • S Chicago Heights
  • Decatur
  • Monmouth
  • Aurora
  • Pana
  • Georgetown
  • Metropolis
  • Benton
  • Fairfield
  • Kewanee

Alabama

  • Bridgeport
  • Huntsville
  • Gadsden
  • Athens
  • Anniston
  • Jasper
  • Birmingham
  • Northport
  • Midfield
  • Sylacauga

Kansas

  • Wichita
  • Kansas City
  • Overland Park

Kentucky

Distribution Center

Winchester D.C., 4000 Corporate Drive, Winchester, KY 40391

  • Williamsburg
  • Shelbyville
  • Flemingsburg
  • Pineville
  • Hodgenville
  • Danville
  • Corbin
  • Jenkins
  • Beattyville
  • Mount Sterling
  • Owenton
  • Irvine
  • Harlan
  • Lawrenceburg
  • Morgantown
  • Paris
  • Munfordville
  • Cave City
  • Eminence
  • Whitley City
  • Vanceburg
  • Cynthiana
  • Virgie
  • Bowling Green
  • Barbourville
  • Pikeville
  • Lexington
  • Harrodsburg
  • Columbia
  • Ashland
  • Richmond
  • Stanton
  • Evarts
  • Fall Rock
  • Louisville
  • Winchester
  • Phelps
  • Goody
  • McKee
  • Brandenburg
  • Stanford
  • Inez
  • Morehead
  • Maysville
  • Russell Springs
  • Hardinsburg
  • Liberty
  • Martin
  • Glasgow
  • Albany
  • Warsaw
  • Mayfield
  • Whitesburg
  • Hindman
  • Campton
  • Scottsville
  • Louisa
  • Frankfort
  • Carlisle
  • Jackson
  • Georgetown
  • Mt Vernon
  • Garrard
  • Paintsville
  • Somerset
  • West Liberty
  • Leitchfield
  • Middlesboro
  • Grayson
  • Versailles
  • Owingsville
  • Berea
  • Monticello
  • Olive Hill
  • Hazard
  • Hyden
  • Nicholasville
  • London
  • Bardstown
  • Lancaster
  • Sandy Hook
  • Salyersville

Rhode Island

  • Pawtucket
  • Pawtucket
  • East Providence
  • Providence

Missouri

  • Ironton
  • Hermann
  • Cedar Hill
  • Park Hills
  • Sedalia
  • De Soto
  • Dexter
  • New Haven
  • St Clair
  • Arnold
  • Sikeston
  • Camdenton
  • Wentzville
  • St Louis
  • Farmington
  • Bonne Terre
  • Florissant
  • Laurie
  • Neosho
  • Versailles
  • Jefferson City
  • Ste Genevieve
  • Bowling Green
  • Independence
  • Cuba
  • Kansas City
  • Hannibal
  • Pacific
  • St Charles
  • N Kansas City
  • Poplar Bluff
  • Owensville
  • Cape Girardeau
  • Potosi
  • Gladstone
  • Otto
  • Springfield
  • Pevely
  • Overland
  • Forsyth

Arkansas

  • Casa Grande
  • Flagstaff
  • Phoenix
  • Tucson
  • Yuma